Frequently Asked Questions
How buying from a Phoenix used-clothing grader works — grades, quantities, quotes, shipping and pickup.
What does Tiedemann Globe do?
Tiedemann Globe is a used-clothing and used-shoe grader in Phoenix, Arizona. We buy collected and donated textiles in bulk, hand-sort and grade them by category and quality at our plant at 806 South 56th Avenue, and sell the graded result to wholesale buyers, importers and industrial customers. The plant sorts roughly 50,000 pounds a day, about 10 million pounds a year.
Where are you located, and when are you open?
Our plant and offices are at 806 South 56th Avenue, Phoenix, Arizona 85043. We are open Monday through Friday, 7:30 AM to 3:30 PM Arizona time, and closed Saturday and Sunday. Arizona does not observe daylight saving time, so plan calls and pickups against that.
What is the difference between Tiedemann Globe and Raghouse?
Same company, two ways to buy. Tiedemann Globe is the grading and export business: sorted and baled goods in bulk, typically by the container. Raghouse (raghouse.com) is our online store for resellers, where hand-picked vintage and modern used clothing is sold as individual lots you can see on video before you buy. Functional Optimal Wellness is our third brand, unrelated to textiles.
What categories and grades do you supply?
Sorted used clothing by category, used shoes, household textiles such as linens, and wiping rags. Goods move as graded bales or boxes depending on the category and the order. Because grade names and specifications differ by destination market, we match your buy list to what we actually grade rather than publishing a fixed price list.
What are wiping rags, and which types do you stock?
Wiping rags are textiles cut or baled for industrial and commercial cleaning work — shops, plants, print houses, janitorial suppliers. We stock white knit and colored knit, in bulk, in boxes or bales. Tell us the type and the quantity you consume and we will come back with options.
How much do I have to buy?
Full container orders are for importers and large-scale buyers, generally 50,000 pounds and up. Wiping rags are available in smaller bulk quantities. If you want much less than a container, buy by the box or by the lot at raghouse.com instead. Exact minimums depend on the category, so they are confirmed on your quote.
How do I get a price?
Send your buy list through the buyer intake form on our Buyers page, or request a quote from the Get a Quote page. Include the categories, the grade you need, the quantity and the destination. Our sales team prices against current production and replies with what we can supply and when.
Do you ship internationally?
Yes. We have shipped graded used clothing, shoes and household goods to buyers worldwide for over thirty years, and the U.S. Small Business Administration named us Arizona Small Business Exporter of the Year in 2008. Tell us the port or inland destination on your buy list and we will quote it.
I collect clothing donations. Will you buy them?
Yes. Charities, thrift operators and collection programs sell us their unsold or unsorted textiles, which turns clothing that would otherwise be discarded into revenue. Contact us with your monthly volume, what it consists of and where it is held, and we will tell you how we can take it.
Can I visit the plant or pick up an order myself?
Visits and pickups are by appointment. The plant is a working facility with trucks and machinery moving all day, so we schedule arrivals rather than take walk-ins. Containers are loaded on site. Arrange a time with our team before you come.
How long have you been in business?
We have been family-run since 1994 and have graded and exported secondhand goods from Phoenix ever since. The company was recognized as the U.S. Small Business Administration's 2008 Small Business Exporter of the Year for Arizona.
What happens after I submit a buy list?
A person reads it. We check your categories and quantities against what we are currently grading, then reply with what we can supply, the grade and the timing. If something on your list is not a fit, we say so rather than substituting it.
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